The Specify New Password page is displayed.Ī) Enter an identical new password in both the New password and New password (confirm) fields.Students: visit a Student Service Centre or call the Contact Centre (ext.Staff (including staff with a locked out student User ID): call the Contact Centre (ext.The system sends an email message containing your password to the email account registered in Banner (staff) or Stu-View (students). Please note that after 10 consecutive failed attempts, the system displays a dialog box stating that your account is suspended. The Forgot Your Password page is displayed, and you are prompted for answers to the security questions you chose when you first used the utility.If a security warning is displayed, click on Continue to this website.ī) Enter your User ID (do not include Click on Forgot your password?. You may return to the self-serve password utility at any time, to change your password or to change your challenge questions and answers.Ī) In the browser address bar enter. For your security, we recommend that you exit from your Internet browser at this point, and start a new browser if Internet access is required. A dialog box confirms that your User ID is logged off.The Request Completed page is displayed.(Please note that no spelling or other verification checks are performed on your answers.) Enter answers to all question choices.The Forgotten Password Information page is displayed.The password change is typically complete within a few seconds, but may take up to a minute. Enter an identical new password in both the New password and New password (confirm) fields.Click on Review the criteria for my new password.Enter your current password in the Current Tivoli Identity Management password field.Your Password Expired page is displayed. Staff (including staff with a locked out student User ID) : call the Contact Centre (ext. If you have not registered an email address, contact the following for assistance with unlocking your account: Please note that after 10 consecutive failed login attempts, the system displays a dialog box stating that your account is suspended. your student or employee number) and Password (for staff, this is the password you received through a College Alert email for students, the password you received in the mail). Log in using your personal User ID (i.e.If a security warning is displayed, click on Continue to this website. From an Internet browser navigate, and log in, to George Brown's self-serve password utility.
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